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Crown DigiFirst Claims Extension

DigiFirst Claims Extension (CMX) provides an add-on module for Transactional Content Management specific to Insurance Claims Processing. CMX helps reduce the time to deployment for a claims processing solution, as well as facilitates the integration to the Claims Management System. This DigiFirst extension serves the needs of all types of insurance processing, including P&C (Home, Auto, Commericial), Workers Compensation, Health, Life, etc. 

DigiFirst is an industrial-strength business process automation solution for EMC Documentum clients. Any paper-based, highly-regulated process can be automated using this solution. It has been successfully deployed to handle claims processing, loan automation, application processing and much more.

DigiFirst clients achieve more than just productivity gains: they reduce physical storage by eliminating paper, they improve customer satisfaction through quick turn-around and they free skilled knowledge workers from tedious administrative tasks.

The core benefit of DigiFirst is its pre-configurable workflows, called “quickflows.” The condensed quickflows are flexible yet robust, allowing for more precise business modeling than traditional workflows. Digifirst combines the quickflows with best-of-breed imaging, business rules and Business Process Management, resulting in a complete digital automation solution.

  • Digifirst can produce a 300% gain in process yield – The number speaks for itself, and is accompanied by a reduction in operating cost
  • Reduces compliance risk – Automatically keep a tight control of all the documents and actions involved in the process
  • Content is secured in the EMC Documentum repository – Secure storage provides confidence that sensitive corporate and customer information is protected

For a full list of features, check out the DigiFirst Claims Extension Profile .

Need more information? Contact us at info@crownpartners.com  or sign up for a DigiFirst Claims Extension demo .

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Key Features
  • Streamlines business process modeling with flexible “quickflows”
  • Identifies, indexes and routes documents automatically and quickly
  • Employs an intuitive user interface built on EMC’s Documentum WebTop
  • Secures content in a secure EMC Documentum repository
  • Leverages EMC Captiva InputAccel for imaging and capture
  • Integrates fully with the iLog Business Rules Engine
  • Integrates fully with core Insurance systems: claims management, policy administration, etc.

Download Crown DigiFirst Claims Extension Profile

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