Online Insurance Claims Submission
- The Challenge: Accelerating and reducing the cost of claims submission
- Crown Solution: Online claims submission
- Business Benefits: Streamlined claims submission, reduced claims filing errors, improved customer satisfaction, reduction in overall claims process cycle time
The Challenge
For insurance providers, initiating claims is often a complex and costly process. Paper forms and outdated processes create lengthy claim filing periods, impacting budgets and customer satisfaction. Many of today’s insurance companies could benefit from adding online or mobile claims processing to their traditional claims processing.
Crown Solution
An Online Insurance Claims Submission solution from Crown delivers best practices in capturing and managing insurance claim information online. Crown Partners’ expertise comes from deep project experience in the insurance industry, allowing our technical experts to employ the right technology for your environment. Crown’s solution will help you:
- Capture – Complete and accurate claim information and supporting claim documents
- Store and Manage – Claim details, documents, and ongoing communication with claimants
- Deliver – Online claim forms, easy access to details on claims status, and resolution documents
In delivering an Online Insurance Claims Submission solution, Crown professionals leverage enterprise content management technologies, including workflow and business process management, library services, document scanning, web content management, online forms, and more. With the right technology and processes in place, a Crown Online Insurance Claims Submission solution allows you to:
- Present a claims initiation “wizard” via your corporate .COM website
- Use online forms to capture information from your claimants
- Continue to operate your traditional claims process, integrated with online claims processing
- Provide claimants the ability to work via either an online portal or with a claims representative
Business Benefits
With the Crown Partners Online Insurance Claims Submission solution, you can deliver a more efficient, cost-effective claims filing process, benefiting from:
- More timely, accurate claim filings
- Decreased costs for claims filing and overall claims processing
- Enhanced customer satisfaction through improved responsiveness
- Reduced errors due to a single point of entry and elimination of keying redundancies
To realize the greatest benefits of the solution, Crown offers a full range of complementary services to support you in operation, administration, and maintenance.
Download Solution Profile Here
Need more information? Contact us at info@crownpartners.com .
