Lending

The Challenge: Complex, costly loan origination
Crown Solution: Digital automation for lenders
Business Benefits: Streamlined operations, improved visibility, reduced costs

The Challenge

Loan origination is typically a paper-based, highly regulated process, creating significant challenges for lenders wanting to grow loan volume and reduce costs. You’re likely faced with:

Unnecessarily high “costs per loan,” due to inefficient and outdated loan origination processes
An inability to manage underwriting risk associated with process and documentation exceptions
A desire to drive increased loan volume without adding costs
Poor visibility into the individual loan pipeline, along with your entire loan processing program—impacting decision-making and customer satisfaction
Concerns about the ability of new solutions to conform to your unique organizational processes

Crown Solution

The Crown Partners Lending solution delivers business process automation for lenders by meeting the unique needs of lending institutions. The solution helps companies:

Better manage loan documentation
Enhance customer relationship management
Leverage a coherent picture of lending information and related processes
Drive improved business process management

The Crown Lending solution addresses common requirements for process automation and document review not only in loan origination, but also in closing, and new account opening. It reflects best practices based on Crown Partners’ deep project experience in the financial services industry. Crown harnesses appropriate technology, such as EMC Documentum xCP, EMC Captiva InputAccel, Business Process Manager, and Microsoft SharePoint. You can leverage ready-made business process management templates for form and search functions, such as creating new loan applications and searching for borrower information. In addition, the solution can be extended by Crown Partners or other parties to address your unique integration needs.

To realize the greatest benefits of the solution, Crown offers a full range of complementary services to support you in operation, administration, and maintenance.

Business Benefits

With Crown’s Lending solution, you can achieve more than just streamlined processes. You can:

Improve customer satisfaction through quick turnaround resulting from improved business process visibility and enhanced workflows
See significant gains in process yield through best practice implementation, process automation, and high-productivity user interfaces
Improve decision-making through easier access to more complete and relevant information
Reduce compliance risk with tight, auditable processes and robust reporting
Secure content in a trusted repository with sophisticated access control and retention management

Need more information? Contact us at info@crownpartners.com .