Platform Upgrade
The Crown Upgrade Solution makes upgrading layers in your EMC Documentum infrastructure efficient and predictable.
The Challenge
An infrastructure plan defines what products and technology layers are used to create a solution stack over a period of years. To fulfill an infrastructure plan, hardware, operating system, data base, application software, and a range of products will be upgraded from time to time. The upgrades result in improved functionality, increased operational efficiency, and reduced risk.
Upgrades are desirable, but they also present the risk of corrupted content and disruption to business operations. Upgrades require time and effort to execute. Even relatively simple upgrades, as may be performed via upgrade-in-place, should be managed with care. More complex upgrades, which involve moving content to a new installation, require additional technology and a more sophisticated approach.
Business and technology organizations need upgrades performed predictably. At the conclusion of an upgrade, information in the upgraded system must be intact or enhanced. The functionality of the upgraded system must be equal to or greater than the pre-upgrade system. Integration with the rest of the infrastructure must be preserved. Business operations must not be impacted, and business continuity must be assured. It may be necessary to inform or train users. Security must not be compromised. The upgrade must be done on-time and on budget.
Crown’s Upgrade Service
Since 2001, Crown has performed upgrades ranging from the most simple to the most complex. By continuous investment and accumulation of experience Crown offers unique capability that provides assurance of successful upgrade. The Crown Upgrade Solution addresses upgrades from Documentum EDMS 98, 4i, D5, and D6. It addresses upgrades of any layers in the stack, and addresses the particular needs of Linux operating system upgrades. Crown’s capability provides the best of software, standardized approach, experience, and professional expertise.
Crown’s upgrade solution includes the best software for the job. Crown’s ETL software including Buldoser technology, has been built up over years of experience. Crown’s ETL software has been accredited as Designed for EMC since 2004, and been honored by EMC as Offering of the Year for 2008. With hundreds of ETL software installations, Crown’s software products provide you confidence of efficiency, reliability, and integrity.
A standardized approach replaces guess-work with confidence. From initial analysis and planning, to execution, and finishing, the standardized Crown approach means formal best practices are employed and pitfalls are avoided. Crown’s standardized approach means upgrades proceed with attention to detail and thoroughness.
Crown’s experience includes over 500 content management system go lives. There is something unique about each installation. Crown’s experience with such a wide range of environments provides perspective for addressing the unique challenges of your upgrade. This context of experience let’s Crown see unique upgrade challenges as variations on experience, and the ability to reference related experience reduces risk.
A professional career is a personal focus and dedication. Crown supports careers in content management, and attracts professionals who have focus and dedication to content management. Crown’s support for content management careers includes an ongoing professional development program known as Crown University that continues to support and accelerate professional development. The career focus of Crown’s professional staff and Crown’s support for careers focused on content management brings professional maturity and wisdom to the Crown Upgrade Solution.
The Crown Upgrade Solution brings you the best of software, standardized approach, experience, and professional expertise all in one package. With the Crown Upgrade Solution, big upgrade challenges become routine operations. Take advantage of the Crown Upgrade Solution for your upgrade needs.
